Pallet supercharges their quoting platform with Laminar

Problem: Integration Bottlenecks Were Limiting Growth

Before discovering Laminar, Pallet's engineering team faced a core technical challenge: building and maintaining custom integrations for each freight carrier API. Every customer needed multiple carrier connections, and each integration required around 8 hours of dedicated engineering time to code from scratch. This fragmented approach created significant technicaldebt — each integration had its own production code to maintain, test, and debug, pulling valuable engineering resources away from core product development. 

What they needed was a systematic approach to standardize their integration pipeline. Laminar's low-code integration builder allowed their engineers to construct these integrations using a consistent architecture and tooling, eliminating the overhead of custom development for each new carrier.

Solution

Pallet moved their carrier integration process out of their core codebase and into Laminar's low-code integration platform. This architectural change allowed them to:

1. Separate integration concerns from their main application logic
2. Establish a consistent pattern for handling carrier API connections
3. Reduce the complexity of managing multiple API endpoints and data formats
4. Minimize maintenance overhead for their engineering team

Result

Moving to a standardized integration approach transformed both engineering efficiency and business growth:

1. Faster carrier onboarding accelerated customer deployment
2. Engineering team refocused on core product innovation
3. Standardized integration process reduced integration maintenance issues
4. Removed technical barriers to scaling the platform